Assign Users to Alert Groups
You can have users be notified when a work center shop monitor generates an alert.
To assign users to an alert group:
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On Local Codes [S1502], select the Code Group: WCShopAlertGroup.
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On the screen task bar, click Add and enter the code information.
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Click Save.
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Navigate to Work Center Master [S1019] to select the desired work group.
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On the screen task bar, click Edit and select the desired Shop Alert Group.
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Open Subscribe to Alert Group Notifications [S4059] and select the desired User.
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On the desired group, click Subscribe.
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Finally, on Subscribe to Notifications [S2841], select the user under Notifications For.
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Subscribe to the desired notifications. For example:
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OR_MAINT_DAILY_PENDING - Notifies the selected user when a Maintenance WO is created as a result of tasks not being completed on a Daily or Shiftly PM.
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OR_SA_MAINTENANCE - Notifies the selected user when a MAINTENANCE Shop Alert happens.
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OR_WCS_DOWN - Notifies the selected user when work centers are down.
Note: Your OnRamp instance may have other notifications that you need to subscribe to.
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On the Subscribed Notifications frame, select the desired notification.
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Click Edit.
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Review the notification parameters, such as the filter, frequency, pattern, and delivery type.
Tip: Select the ImResponsible option under filter to only be notified of issues that happen to work centers that you have subscribed to on step 7.
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Click Save.
Notes
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Notifications are sent based on the subscription parameters. For example:
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For the notification OR_WCS_DOWN
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A Frequency of 1
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Pattern of Working_Days
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From Time - To Time for your shift
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Filter of ImResponsible
A new notification will be sent on the hour, every hour, while a work center you are subscribed to is down and you are working.
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You can create custom filters with SQL expressions.