Reply to MDR
Use the Material Deficiency Reports (MDR) [S1002] screen to view and reply to material deficiency reports placed by your customers.
Click the image to enlarge
To reply to a deficiency report:
Navigate to the Material Deficiency Reports (MDR) [S1002] screen.
To filter the list of orders, select the desired Status, Part, and MDR Number.
Click on the desired MDR.
On the screen task bar, click Edit.
Update the required information.
You have replied to the MDR.
For assistance with invalid or incorrect data that you are unable to correct, contact your customer.
For assistance with issues within the application, contact us at email@example.com