Material Deficiency Reports

A Material Deficiency Report, or MDR, is a form that can be completed for as part of the inspection process for a faulty purchased part. Completing an MDR is a two-stage process:

  1. After receiving a purchase order, the QAClosed Quality assurance (QA) is a way of preventing mistakes and defects in manufactured products and avoiding problems when delivering products or services to customers. It is part of the quality management process and focuses on providing confidence that quality requirements will be fulfilled. team issues an MDR to report on problems with parts received. The MDR may include requests for vendor corrective action.

  2. The MDR is received by the Purchasing team which contacts the vendor to determine the best way to resolve the MDR.

To complete an MDR, under the Quality > Internal Rejection folder, access the Supplier Rejection - Material Deficiency Report (MDR) [S2375] screen.

The Purchasing team will then review and action the MDR on the Resolve MDRs for Production [S1545] screen.